Social media is everywhere, with trending stories at our constant disposal. Disasters and emergencies often accelerate the speed and amplify the quantity of information on social media, limiting time to make sense of it all.
For emergency managers, information specialists, and other decision makers responding to large-scale disasters, it is challenging to filter through the volume of noise on social media to identify valid, actionable information.
The purpose of this course is to help you develop and implement a plan that will help you effectively monitor and analyze disaster information on social media. This self-paced course fulfills one of the requirements of the MLA Disaster Information Specialization, Advanced Level. The course provides three Medical Library Association (MLA) continuing education (CE) credits.
Note: After reviewing the information on this page, please be sure to complete the pre-course evaluation on the next page before continuing with the course.
If you are taking this course for Medical Library Association credits, please register and complete the class through our free online registration system.
This course is divided into the following sections:
Use the Next and Back buttons at the bottom of the page to move through the course. It should take you about one hour to complete the course. Each section contains a single page of content and activities that help reinforce topics covered. For more information on additional ways to navigate the course, see the "Getting Around" section below.
Each section includes key points, which are the most critical take-home messages of the material.
Throughout this course, the National Library of Medicine® will be referred to using the acronym NLM and the Disaster Information Management Research Center will be called NLM Disaster Health.
Disclaimer: NLM does not endorse any particular developer or product. Social media platforms mentioned by name in this course are the trademarks of their respective owners.
After completing this course, you will be able to:
With further training and practice, you will be ready to:
It assumes that you:
Prior to taking this course, you should have a basic understanding of emergency management terminology, concepts, and technological awareness. While it is not required, we recommend completing the IS-42: Social Media in Emergency Management training course offered by FEMA Emergency Management Institute (EMI) before taking this course.
It is important to note there are no formal defined skill sets required for social media monitoring, research, and analysis during emergencies. The list that follows is based upon best practices and lessons learned.
For the best success in this course and as an effective disaster social media monitor, excellent oral and written communication skills are essential. In addition, you should be able to:
There are a variety of ways you can navigate this training. You can:
At the top of each page, links will indicate where the current page falls within the overall course. You can also follow these links to return to this homepage or to the section that contains the page.
Throughout the course, you will encounter links. Any link denoted with an External Link icon () points to a resource outside of this course and will typically open in a new tab or window. All other links are to other areas within the course.
Additionally, clicking on an image will open a larger view of the image in a pop-up box within the page.
If you need assistance using this course or have questions or comments about any of the content presented here, please select the About / Getting Help option from the upper right menu.